1. Introduction

By using PUBcomplete.com, you are agreeing to these terms. Please read them carefully. If you disagree with these terms or any part of these terms, you must not use PUBcomplete.com. If you have specific questions about these terms, please contact us by email: support@pubcomplete.com.

2. Effective date

The effective date of these terms is 25 July 2012. These terms become effective on this date, the date on which they were first made publicly available or the date on which you first registered an account with PUBcomplete.com, whichever is later.

3. Using PUBcomplete.com

You agree that you will use PUBcomplete.com only as it is intended to be used. In particular you will only try to access PUBcomplete through the interface we provide and in accordance with instructions we make or have made available. You will not interfere with the smooth running of PUBcomplete.com or otherwise misuse our services. You may only use PUBcomplete.com as permitted by law. If you do not comply with our terms we may suspend your access to PUBcomplete.com without notice and, if appropriate, will notify police and/or other relevant law enforcement organisations.

4. Your content

(a) You agree that any content you submit to PUBcomplete is your intellectual property or that you have permission from the owners of that intellectual property to use it in this way.

(b) You grant us the non-exclusive, royalty-free and worldwide right to store, retrieve and display back to you and other members of your organisation content that you have submitted.

(c) You grant us the non-exclusive, royalty-free, worldwide and transferable right to share content that you have provided to us with other organisations in order to help market your products and PUBcomplete.com. We will not share information of a personal nature (such as login information and personal email addresses, telephone numbers and addresses) and commercially sensitive information (such as contract details, financial information or sales data) unless you have explicitly granted us that permission elsewhere.

(d) We aim for PUBcomplete.com to be around for a very long time, but in the event that PUBcomplete.com is discontinued, we will, where reasonably possible, provide you with advance notice and the chance to remove your content.

(e) Our rights to content you submit end when you delete that content. However, this content may still be present in our backup storage. You, therefore, grant us the right to keep that content in backups for a reasonable period of time. During this time the content will not be available to others.

(f) You agree not to post content that other users of PUBcomplete.com could find offensive. This might include (but is not limited to):

        (i) Personal insults, bullying and/or vindictive behaviour

        (ii) Hate speech, content that incites violence and/or threatening behaviour.

        (iii) Content that encourages the breaking of laws, whether in the UK or elsewhere.

        (iv) Gratuitous nudity, violence or otherwise excessively explicit and/or graphic material.

In the event of a dispute over whether content is offensive you agree that the final decision shall be made by the owners of PUBcomplete.com or their employees. In general we will only take action in the event of a complaint but we reserve the right to take action proactively where we feel it necessary.

5. Other content

You should assume that any content on PUBcomplete.com, other than that which you or your organisation have submitted, is intellectual property owned by others and that you do not have the right to use that content unless you obtain permission from the owners or are otherwise permitted by law. If you wish to use such content and believe that we are the intellectual property owners, or that we can help you find the intellectual property owners, please email us at support@pubcomplete.com.

6. Free trial

If you have signed up for a free trial then you are entitled to use PUBcomplete.com free of charge for thirty (30) days from the moment you sign up for the free trial (the “Free Trial Period”). You do not need to provide any payment details to take advantage of the free trial but you will have to do so to use PUBcomplete beyond the end of the Free Trial Period. If you do not upgrade your account to a paid account then this agreement will automatically terminate at the end of the Free Trial Period. You may only use this Free Trial Offer once. We reserve the right, in our absolute discretion, to withdraw or to modify this Free Trial Offer at any time without prior notice and without liability.

7. Pricing

PUBcomplete.com may change its prices and pricing structures from time to time. Such price changes will take effect after the expiry of the then current paid for period (i.e. the term that you have already paid for). Any price change will be communicated to you by email. If you do not wish to be bound by such price changes you may terminate your subscription before the price changes take effect. Continued use of PUBcomplete.com after the changes have been communicated to you constitutes acceptance of the new prices.

8. Automatic subscription renewal

Your subscription to PUBcomplete.com will be automatically renewed at the end of each subscription term unless you terminate your subscription before the end of the subscription term. Such renewal will always be for the same length as the previous subscription period. For example, if your current subscription period is twelve months long then it will, unless terminated, be renewed for a further twelve months. At the time of the renewal, your currently specified payment method will automatically be charged the applicable amount.

9. Registration and account security

(a) When registering for an account you agree not to provide false or misleading information about your business or personal identity. If initially correct information becomes out of date or misleading later, you agree to correct that information as soon as reasonably possible.

(b) You will take all reasonable steps to ensure the security of your account. You will not share your password or let others use your account. You agree not to use the same password for PUBcomplete.com as you use for any other online service so that compromises of those other services cannot adversely affect the security of your account on PUBcomplete.com. If you suspect another individual has accessed your account you will let us know as soon as reasonably possible by email at support@pubcomplete.com.

(c) You will not access another user’s account, even with their permission.

10. Modifying PUBcomplete.com

We are constantly striving to improve PUBcomplete.com. We may add or remove functionalities or features at any time.

11. Term and termination

You may cancel your subscription at any time by emailing support@pubcomplete.com. We will then send you confirmation that the termination will take effect at the expiry of the then current subscription period that you have already paid for. This means we will not refund any remaining portion of subscription fees that you have already paid for. We retain the right to terminate or suspend your account at any time in case of unauthorised, or suspected unauthorised use of PUBcomplete.com whether in contravention of this Agreement or otherwise. If we terminate this Agreement, or suspend your account for the reasons given in this section, we shall have no liability or responsibility to you and will not refund any amounts that you have previously paid.

12. Warranties and disclaimers

We aim to keep PUBcomplete.com bug-free, reliable and safe to use but you use it at your own risk. Other than as explained in these terms, neither we nor our suppliers and partners make any specific promises about PUBcomplete.com. For example, we do not make any commitments regarding PUBcomplete.com’s availability, reliability or suitability for your circumstances. We provide PUBcomplete.com “as is”. PUBcomplete.com is a tool to aid your business. It simplifies and reduces your workload but it does not take over any of your responsibilities. To the extent permitted by law, we exclude all warranties.

13. Liability

(a) To the extent permitted by law, we do not accept any liability for any damage to you or your organisation such as lost profits, revenues or data, or financial losses of any kind.

(b) To the extent permitted by law, the total liability of PUBcomplete.com, its owners, officers, employees, suppliers and partners for any claims made under these terms (including implied warranties) is limited to the amount you have paid us to use PUBcomplete.com.

(c) In all cases we shall not be responsible for any loss or damage that is not reasonably foreseeable.

(d) If using PUBcomplete.com for a personal purpose, then nothing in these terms limits the legal rights you have as a consumer except those that can legally be waived by contract.

14. Your business or organisation

If you are using PUBcomplete.com on behalf of a business or other organisation then that business or organisation also accepts these terms. It agrees to indemnify PUBcomplete.com, its owners, officers, employees, suppliers and partners from any claim, action or proceedings arising from or related to the use of PUBcomplete.com or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.

15. About these terms

(a) We may modify these terms at any time. We will post notice of modifications to these terms on this page. Where reasonably possible, we will also attempt to notify you by email, in advance, of any changes to these terms. Any changes to these terms will not apply retrospectively and will become effective on the date on which they are posted or the “Effective date” specified in the modified terms, whichever is later. If you do not agree to changes in the terms, you should cease use of PUBcomplete.com. If you have specific questions about changes to the terms, then you should email us at support@pubcomplete.com.

(b) If you do not comply with these terms, and we do not take action immediately, we still retain our right to take action in the future.

(c) If it becomes apparent that a particular term is not enforceable, this will not affect any other terms.

(d) You agree that unless prevented by the laws of the jurisdiction from which you are accessing PUBcomplete.com, the laws of England and Wales will apply to any dispute relating to these terms and if required to be heard in court, then will be heard in a court located in England or Wales.

16. PUBcomplete.com information

PUBcomplete.com is provided and operated by Knightstone Publishing Ltd. The words “we”, “us”, “our” and “PUBcomplete.com”, when used in these terms, should be taken to refer to Knightstone Publishing Ltd unless another meaning is clearly indicated.

Knightstone Publishing Ltd is a company registered in England and Wales at the following address: Knightstone Publishing Ltd, Unit 36, 88-90 Hatton Garden, London EC1N 8PN. The Company Registration Number is  07274853. If you wish to contact Knightstone Publishing Ltd, you can do so by post at the above address or by email: support@pubcomplete.com.